![]() Those cancellations cost the airline more than $1 billion and are being investigated by the Transportation Department. In December, Southwest canceled nearly 17,000 flights over the Christmas holiday due to bad weather and its crew-scheduling system becoming overwhelmed. "Early this morning, a vendor-supplied firewall went down and connection to some operational data was unexpectedly lost."īy late morning on the East Coast, Southwest accounted for well over half of all delays nationwide, but the airline had canceled fewer than a dozen flights, according to FlightAware. "Southwest has resumed operations after temporarily pausing flight activity this morning to work through data connection issues resulting from a firewall failure," the Dallas-based airline said in a prepared statement. How to claim Southwest flight delayed compensation. More than 1,500 kilometers within the EU and all other flights between 1,500-3,500 kilometers (932-1,864 miles). The compensation includes hotel stay (when the delay exceeds 5 hours), refreshments for the halt period, etc. We encourage passengers to verify the status of their flight before coming to the airport.”Īt least 27 flights had been delayed from departing the airport. Depending how long youre delayed, there are clear reimbursements you are entitled to receive: 250 euros (267) per passenger. Houston Airports said in a statement that there was “no major disruption” at Hobby, but “passengers might encounter delays with Southwest flights today. Southwest and the Federal Aviation Administration said by late morning on the East Coast that the pause had been lifted.Īt Houston’s Hobby Airport, the average flight delay was more than an hour as of 10:45 a.m. ![]() Southwest Airlines planes were stopped from taking off nationwide for what the airline called an intermittent technology issue, causing more than 1,500 flight delays Tuesday just four months after the carrier suffered a meltdown over the Christmas travel rush.
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